Customer Online Security

Customer Online Security

We believe that one of the best ways to keep financial and personal information safe and secure is to be an educated consumer. Salin Bank is proud to deliver the highest level of security for our customers. We encourage you to read our Online Security Policy, which provides information on the terms and conditions of the security measures we’ve taken at Salin.com to enhance your security and ways you, too, can take steps to protect yourself and your business from fraud and identity theft.
 
If you have any questions or concerns about Salin Bank’s security features, including Access IDs and Passcodes, or if you need further assistance, please contact Salin Bank at 1.800.320.7536 or via email at Customer.Service@salin.com.
 
Please note that this is an unsecured e-mail feature and privacy cannot be ensured. Salin Bank will not be responsible for any damages you may suffer if you transmit confidential or sensitive information to us. For your own protection, please do not send confidential account information via unsecured e-mail. If you have questions, please call 1.800.320.7536 for more information.

Ways to Protect Yourself

Salin Bank is committed to fraud prevention. The following information provides insight on what we are doing to protect your personal banking information from fraud and identity theft. To learn more about how to protect yourself, watch our video on identity theft prevention. Or, if you have questions, please visit our Learning Center.
 
  • When prompted, you will be asked to provide a valid Access ID and Password to gain access to your Salin Bank accounts and information. Your Access ID and Password are encrypted and your Password will never be displayed as you are entering it.
  • Enhanced Online Security verifies your identity in two ways. Each time you log in to Internet Banking, the bank identifies you and lets you identify the bank using a private image and pass phrase. When prompted, you may select an image and a phrase to go with it. You also may register your home or office computer.
  • Salin.com servers are protected by a firewall, which is combination software and hardware product that limits the access of outside computers to Salin.com servers. Only authenticated users may send and receive transmissions through the firewall.
  • Your online sessions automatically log off following a specified period of time.
  • Customer data is stored in an encrypted format in Salin Bank’s Web site database.

Your Responsibilities

There are several steps you can take as a customer to ensure your financial information is protected and secure. We recommend that you keep your Access IDs and Password information confidential at all times. Learn about additional ways to protect your personal information by visiting our Learning Center.